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Effective Date: 11th November 2024

Lysbeth Hair Braiding ("we," "us," or "our") values the privacy and security of our clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our salon or interact with us online.

By using our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Information We Collect

We collect the following types of information when you use our services:

a. Personal Information

When you book an appointment, register for our newsletter, or engage with us, we may collect personal information, including:

  • Full name

  • Phone number

  • Email address

  • Date of birth (if applicable)

  • Mailing address

  • Payment information (credit card or other payment details)

  • Hair and skin type information (for personalized services)

b. Non-Personal Information

We may also collect non-personal information, such as:

  • Your browsing data when you visit our website (IP address, browser type, operating system, and pages visited)

  • Usage data for our booking platform or mobile app (if applicable)

 

2. How We Use Your Information

We use the personal information we collect for various purposes, including but not limited to:

  • Providing Salon Services: To schedule appointments, confirm bookings, and ensure the proper provision of services.

  • Personalizing Your Experience: To offer tailored services and product recommendations based on your preferences and needs.

  • Communication: To send appointment reminders, promotional offers, and updates about our services. You can opt-out of promotional emails at any time.

  • Processing Payments: To complete transactions for services rendered or products purchased.

  • Improving Our Services: To analyze customer feedback and improve our offerings, customer support, and overall experience.

  • Legal Compliance: To comply with applicable laws and regulations.

 

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

  • Data Encryption: Sensitive data, such as payment information, is encrypted during transmission using secure socket layer (SSL) technology.

  • Access Controls: Only authorized personnel have access to your personal data, and we take steps to ensure that these individuals understand the importance of protecting your privacy.

  • Secure Storage: Personal data is stored in a secure environment, protected from unauthorized access or disclosure.

 

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services (e.g., payment processors, appointment booking software, email marketing services). These service providers are obligated to maintain the confidentiality of your information.

  • Legal Requirements: We may disclose your information if required by law or in response to legal process (e.g., subpoena, court order).

 

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of the personal data we hold about you by contacting us directly.

  • Opting Out: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

 

6. Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child has provided us with personal information, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Lybeth Hair Braiding
6207 OXON HILL ROAD SUITE 131 OXON HILL MD 20745
Phone: (240) 639-2590
Email: lysbethhairbraids@gmail.com

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